Meet Dylan Guinzy: Customer Success Specialist

At Crossbar, our team is made up of dedicated individuals passionate about youth sports and the communities we serve. This month, we’re spotlighting Dylan Guinzy, one of our amazing Customer Service Specialists. From his deep roots in sports to his commitment to making our customers’ lives easier, Dylan brings enthusiasm and insight to our team every day.

Favorite Sports Team
A true fan through thick and thin, Dylan has always rooted for the Chicago Bears. With family ties to Illinois, his loyalty to the Bears has never wavered—even when success has been elusive.

Sports Played as a Kid
Dylan grew up immersed in sports, playing baseball and football from youth leagues through high school. He even dabbled in golf, showcasing his versatility on and off the field. These experiences gave him a firsthand appreciation for the world of youth sports that he now supports professionally.

A Bucket List Adventure
Exploration is a passion for Dylan, and his bucket list includes visiting all 50 states. Having already traveled to over 30, he enjoys discovering the unique cultures, cities, and sports teams across the country. Next up? The upper East Coast, where he plans to check off more states and embrace new experiences.

Favorite Part of Being on the Crossbar Team
For Dylan, it’s the camaraderie that makes Crossbar special. “My favorite part about being on this team is everyone’s willingness to look out for one another at all times,” he shares. “There is always someone you can learn from, lean on, or gather insight from on our team, and it truly makes everyone better.”

Favorite Crossbar Feature
Dylan’s top pick is the Tryout Offer Feature. This game-changing feature streamlines the registration process, seamlessly aligning tryouts with the season. It simplifies life for clubs and parents alike, which perfectly reflects Dylan’s goal of making sports management easier for everyone.

What Dylan Loves About Crossbar Customers
Dylan treasures the relationships he builds with Crossbar customers. “I love having in-depth conversations about their process so we can always find ways to make their lives easier,” he says. His approach is rooted in understanding customer needs and finding innovative solutions to help them succeed.

Stay tuned as we continue to highlight the amazing individuals behind the Crossbar experience!